WordPress Care for Medical and Dental Practices
HIPAA-aligned form pipelines, ADA-conscious builds, and security tuned for healthcare. A real bilingual person, US business hours, from $99/mo.
For a practice, the website is the front desk patients meet first.
A form that mishandles patient information, an ADA complaint, or a site that is down when someone needs to book all carry real risk for a medical or dental practice. We keep it secure, accessible, and online, and we are honest about where WordPress fits and where it does not.
WordPress is not HIPAA compliant by default.
We tell you exactly what is, what is not, and where the line sits, so you are never guessing.
Your contact form is the first risk.
Any form that could collect patient information must run through a BAA-signed pipeline. We set that up correctly.
ADA complaints are common in healthcare.
We keep your site conscious of WCAG 2.1 AA so an accessibility complaint is far less likely to land on you.
You need a real human when it breaks.
Tax season is bad for accountants. Flu season is bad for you. We are reachable when it matters.
How We Keep a Medical WordPress Site Safe
Every part of this protects two things: patient trust and your practice’s good name.
- HIPAA-aligned forms. Gravity Forms on HIPAA hosting, the Formidable HIPAA add-on, Paubox, or JotForm HIPAA. We configure the BAA chain so patient data is handled properly.
- Patient-facing security. Two-factor on every admin, login throttling, and daily malware scanning.
- Appointment tools that work. Calendly on its BAA tier, Bookly, or Amelia, with the right privacy settings.
- ADA-conscious builds. We keep contrast, labels, and structure aligned with WCAG 2.1 AA.
- An honest scope. We do not host patient portals or EHRs. If you need one, we say so up front and integrate it cleanly.
Dental, Primary Care, Mental Health, and Clinic Groups
Whether you are a dental office, a primary care practice, a mental health provider, or a multi-location clinic group, the priorities are the same: protect patient information, stay accessible, and stay online. We keep your security tight and your hosting and DNS handled.
Run a law practice with similar compliance needs? See our WordPress care for law firms. Managing sensitive financial data? See our care plans for accounting and consulting firms. Browse all the industries we support.
Which WordPress Form Plugins Are HIPAA Compliant (And Which Are Not)
Most WordPress form plugins are not designed for protected health information. Contact Form 7, WPForms free, and most generic contact plugins store submissions in the WordPress database and send them as plain email, neither of which is HIPAA-aligned. The standard applies whenever a form can capture any field that, combined with a name or contact detail, could identify a patient and a health condition.
We audit the forms already on your site during onboarding and replace any that could capture PHI with BAA-signed, HIPAA-eligible alternatives. We also flag common mistakes: an appointment booking widget that asks for a reason for the visit, a contact form with a notes field where patients describe symptoms, or a scheduling tool with no Business Associate Agreement.
- Compliant options we use: Gravity Forms with the HIPAA add-on, Formidable Forms HIPAA edition, and Paubox for encrypted form email.
- Free Calendly: not HIPAA eligible. A BAA requires the Teams or Enterprise Healthcare plan. Free and standard plans send booking data through a service with no BAA.
- Contact Form 7 and WPForms free: not suitable for fields that could contain PHI, appointment reasons, or patient identifiers.
- Form audit on onboarding: every form on your site documented, including what it collects and whether a BAA covers the vendor.
Frequently Asked Questions
Can a WordPress site actually be HIPAA compliant?
WordPress itself is not HIPAA compliant out of the box, but a WordPress site can be operated in a HIPAA-aligned way. The key is making sure any patient data is captured and stored only through BAA-signed, compliant services, and keeping the site locked down. We set that boundary up correctly. For the full breakdown, see our guide on whether WordPress is HIPAA compliant.
What happens if my form accidentally collects PHI?
That is exactly the risk we remove. If a standard form could capture patient health information, we move it to a BAA-signed, HIPAA-compliant pipeline so that data never sits unprotected in your WordPress database or email.
Do you provide a Business Associate Agreement?
We will discuss a BAA for qualifying healthcare clients before any work that could involve patient data, and we make sure the third-party services in the chain (forms, hosting) sign theirs too.
Will you work with my existing patient portal?
Yes. We do not replace your portal or EHR. We integrate the one you already use cleanly with your site and keep the public marketing site fast, accessible, and secure.
How much does WordPress maintenance for a medical practice cost?
Our care plans start at $99/mo and go to $299/mo for priority, full-service support. Most independent practices are well covered by the entry or middle tier.
Is the free version of Calendly HIPAA compliant?
No. Calendly free and standard plans do not include a Business Associate Agreement. The HIPAA-eligible option is the Healthcare add-on on the Teams or Enterprise plan. If your front desk uses a free Calendly embed and a patient mentions a health condition during booking, that data passes through a service with no BAA. We audit the third-party booking and form tools on your site and flag any that are not BAA-signed before they become a compliance problem.
What WordPress form plugins work for medical practices?
Gravity Forms with its HIPAA add-on, Formidable Forms HIPAA edition, and Paubox are the options we use when a form could capture patient information. Contact Form 7 and most generic form plugins are not designed for PHI and should not be used for any field that could capture a health condition, appointment reason, or patient name tied to a service.
Ready to Put Your Medical Site on a Real Care Plan?
Get a care plan that keeps your practice’s site secure, accessible, and online, handled by a real bilingual person. No contracts.